Mantap.in

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our boutique hall booking platform.

2. Information We Collect

Personal Information: Name, email address, phone number, and postal address
Account Information: Username, password, and profile details
Booking Information: Event details, date preferences, guest count, and venue selections
Payment Information: Billing details and transaction history (processed securely through payment gateways)
Usage Data: Pages visited, time spent, and interaction with our platform
Device Information: IP address, browser type, and device identifiers

3. How We Use Your Information

To process and manage your bookings
To communicate with you regarding reservations and event details
To provide customer support and respond to inquiries
To send important notifications and updates
To process payments and issue refunds
To improve our services and user experience
To comply with legal obligations

4. Information Sharing

Venue Providers: We share necessary booking details with venue owners to facilitate reservations
Payment Processors: Financial institutions for transaction processing
Service Providers: Third parties who assist in our operations under confidentiality agreements
Legal Requirements: When required by law or for legal proceedings

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information including:

Secure socket layer (SSL) encryption for data transmission
Regular security audits and monitoring
Access controls and authentication measures
Secure data storage with regular backups
Employee training on data protection

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

Comply with our legal obligations
Resolve disputes
Enforce our agreements

7. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data (subject to legal requirements)
Objection: Object to processing for direct marketing purposes
Restriction: Request restriction of processing
Data Portability: Request transfer of your data to another service

To exercise these rights, please contact our privacy team.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may limit your ability to use some features of our platform.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such collection, we will take steps to remove the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact Us page.